Privacy Policy

LingPerfect Translations, Inc. complies with the U.S. – EU Safe Harbor Framework and the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. LingPerfect Translations, Inc. has demonstrated that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view LingPerfect Translations, Inc. certification, please visit http://www.export.gov/safeharbor. LingPerfect Translations, Inc. complies with private sector developed privacy programs that incorporate the Safe Harbor Principles into its rules, and includes effective enforcement mechanisms as described in the Enforcement Principle.

LingPerfect Translations, Inc. agrees to cooperate and comply with the EU Data Protection Authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) to investigate unresolved complaints.

What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. When ordering or registering on our site you may be asked to enter your name, e-mail address, mailing address and/or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
– To personalize your experience (your information helps us to better respond to your individual needs)
– To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
– To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
– To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).
– To send periodic emails

The email address you provide for order processing will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and to understand and save your preferences for future visits.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, and at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy
Any changes to our Privacy Policy will be posted on this page.

Contact us
If you have any questions regarding this privacy policy, you may contact us using the information below.
LingPerfect Translations, Inc.
www.lingperfect.com
125 Maiden Lane, #509
New York, NY 10038
United States
sales@lingperfect.com
(888) 808-8166

With respect to complaints related to our Privacy Policy that cannot be resolved through our internal Corrective/Preventive Action Process, we agree to abide by the dispute resolution procedures established by the EU Data Protection Authorities, as well as to cooperate and comply with the Federal Data Protection and Information Commissioner of Switzerland. Effective as of March 5, 2013.